LED Neck Mask

FAQ

• What is the Silk'n LED Neck Mask?

  The Silk'n LED Neck Mask is a skin-improving beauty tool, specifically designed for the neck. It can be used to tackle a range of skin problems including fine lines, wrinkles, loose skin, acne and pigmentation.

• Which skin problems are tackled by the different LED colors?

  Red light, 620nm: helps to promote and improve blood circulation and stimulates the production of collagen.

  Blue light, 460nm: helps to reduce oil secretion.

  Infrared light, 850nm: helps increase the moisture level of the skin and improves skin roughness.

  Mixed light, 460 - 850nm: helps to improve skin imperfections.

• How does the Silk'n LED Neck Mask work?

  The LED light (red, blue, infrared, or mixed) is absorbed by the skin and the dermis. This triggers cellular activity, which helps to renew skin cells and repair aging tissue. After each treatment session, the skin looks more beautiful and radiant than before.

• Is it suitable for everyone?

  It is suitable for both men and women, for all skin types, and all skin colors. This device is not designed for all skin conditions. Therefore, please read the contraindications in the user manual in its entirety before you start your sessions.

• Is the Silk'n LED Neck Mask safe?

  The Silk’n LED Neck Mask has been thoroughly tested and the results show that it is safe for use in a typical home environment by both men and women. Always read the user manual carefully before using the LED Neck Mask.

• Does the treatment hurt?

  No. You will only feel a mild sensation of warmth during your treatment. You may also experience some very mild pinkish colouration of the skin during and just after the treatment, which will gradually fade within a short time.

• How should I use the Silk’n LED Neck Mask?

  After you have fully charged the Silk'n LED Neck Mask, thoroughly clean and dry your neck. Make sure it is free from any makeup or dirt. Place the mask over your neck and fasten the straps at the back of your neck. Then select one of the treatment options.

• Should I apply a serum or cream before the treatment?

  No: before the treatment your skin must be clean and free from any serum, cream or lotion. We recommend applying a serum and/or day/night cream after the treatment as absorption is enhanced owing to the increase in blood circulation.

• How long does a treatment take?

  In the Manual mode, one single treatment session takes 10 minutes, in which the one LED color selected is active. The mask automatically switches off after 10 minutes.

  In the Auto mode, all four LED colours are active and this treatment takes 15 minutes. The mask automatically switches off after 15 minutes.

  Important: we advise that you treat your skin for no longer than 15 minutes per session.

• How often should I use the Silk'n LED Neck Mask?

  If you are using the product for the first time, follow the schedule below:

  First week: use 3 - 4 times a week, max. 10-15 minutes at a time.

  Second week: use 3 - 4 times a week, max. 10-15 minutes at a time.

  Third week: use 3 - 4 times a week, max. 10-15 minutes at a time.

  Fourth week: use 1 - 2 times a week, max. 10-15 minutes at a time.

  As soon as results show, adjust the frequency to once or twice per week.

• When can I expect results?

  The effect of using this product mainly depends on your skin type. Additionally, results vary from person to person. Normally you can expect results in about 2-3 weeks.

• Should I do anything after the treatment?

  After treatment you can apply a serum and/or day/night cream to nourish your skin.

• Can I sunbathe?

  Yes. Because the Silk’n LED Neck Mask is not a laser, you can sunbathe immediately before or after the treatment. However, we do recommend that you apply a cream with SPF protection when you are exposed to the sun owing to the general ageing effect of its UV light.

• Is there any recovery time?

  The Silk’n LED Neck Mask works in a different way from laser treatment, which means that there is no need for a recovery period. You can immediately carry on with your daily activities.

• At what age can it be used?

  This device is suitable from the age of 18.

• Am I allowed to use this device when I am pregnant or breastfeeding?

  No, you are not allowed to use this device when you are pregnant or breastfeeding.

• How do I clean my mask?

  You can clean the mask by using a damp cloth or a water-based wipe. Then wipe it dry with a dry cloth.

• Can I use this device if I have dermal fillers or Botox or have undergone professional (surgical) treatments such as micro needling or ablative RF/laser?

  This product has not been tested on people who have had dermal fillers, Botox or professional (surgical) treatments. Therefore, we cannot recommend use of this product in such cases. If one of these conditions applies to you, we advise that you speak with your physician before using the LED Neck Mask.

  In the event that you have undergone micro needling or ablative RF/laser, we recommend that you wait until your skin has completely healed before using the LED Neck Mask.

  If you have any concerns, consult your doctor before using the LED Neck Mask.